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Double-clicking an Internet Shortcut launches the Print dialog rather than opening the Webpage

Published: June 2004
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Symptoms

When you double-click an Internet Shortcut (.URL file) or click on a favorite link from Start Menu, one of the following symptoms occur, and the Webpage does not open:

  • Nothing happens
  • Print dialog is launched
  • Launches any other program

Resolution

For Internet Explorer 6.0

Click Start, Run and type the following command and press Enter.

regsvr32 /i shdocvw.dll

If that does not help, follow these steps:

  • Click Start, Run and type CONTROL INETCPL.CPL
  • Click Tools, Internet Options, Programs tab
  • Click Reset Web Settings button, click Yes
  • Click OK and close the dialog

For Internet Explorer 7.0

Download the file ie7_url_fix.reg and save to Desktop. Right-click the downloaded file and choose Merge to add the contents to the registry. The URL file association should be fixed.

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